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Simply enter your code in the box marked "Enter promotional code" on the shopping basket page and then click apply.

Promotional codes are a one-time offer and can only be applied at point of purchase. Each promotional code has its own time constraints and percentages. They cannot be combined with any other trade agreements or discounts.

Yes. If you are purchasing on behalf of a business, you can choose to open a credit account with us (subject to credit check). We offer 30 day payment terms to all companies approved for credit. Please note that requests to open a new credit account can take up to 48 hours to be approved. The minimum initial spend to open a credit account is £1000 (ex. VAT). We reserve the right to refuse credit to any customer and ask for payment or part-payment in advance if necessary.

We offer instant credit to NHS, MOD, schools, government bodies and local authorities.

Please note that we require an official purchase order or purchase order number for any orders placed on account. We cannot accept a person’s name in place of a PO number. We also ask that you provide us with the correct email address for accounts payable at the time of order.

Unfortuntely, we cannot offer credit to individuals purchasing on their own behalf.

Limited companies and public sector organisations can choose to open a credit account with us and pay on account. Once your goods have been delivered, you will receive an invoice from us to the registered invoice address with payment terms of 30 days from date of invoice. 

When applying for a credit account, we will ask you to fill in a credit application and then perform a credit check. We have the right to refuse credit to any customer and may ask for payment or part-payment in advance if necessary. The minimum initial spend to open a credit account is £1000 (ex. VAT). 

If the invoice remains unpaid after the due date, we reserve the right to charge interest on arrears at 2% above the current lending rate of Danske Bank at the time as well as a £25.00 administration fee. We also reserve the right to suspend a credit account at any time owing to overdue payment or change in credit status.

You will find our full payment terms here.

We care about the environment and send all our invoices as a PDF to the specified invoice e-mail address unless otherwise requested.

If you're placing an order on account you will be asked to provide a separate invoice e-mail in connection with your order at checkout (in Step 4. Payment details). By doing this, we can continue to send your order confirmation and any updates to you but can send the invoice directly to accounts payable.

Unfortunately, we are unable to take payment via PayPal. For private customers, we are only able to accept credit card payment. Business customers can opt to pay by credit card or on account.

If you require a proforma invoice, please call our customer service team on 01252 359760 and they will be happy to provide one for you. They can also facilitate alternative payment options to those available on our website, such as BACS transfer. Proformas are valid for 7 days from date of issue.

By default, our prices are shown excluding VAT. VAT will be added at checkout. This is because we primarily sell to businesses, although you are welcome to order as a private customer. You can change the prices to show including or excluding VAT by selecting the toggle in the very top left corner of the screen. Alternatively, the prices will default to including VAT if you log in as a private customer.